- Returns and Refunds
Returns and Refunds
Atomic Hobby Shop ships all U.S. bound package orders via UPS Ground, US Postal Service. Over seas shipping is available. Contact us for details. All sales are FINAL.
CREDIT CARD POLICY We accept All major credit cards.
RETURN & CREDIT POLICY
All used equipment is covered by the terms of the respective manufacturers warranty (if applicable) and should be returned to the manufacturer directly. Atomic Hobby Shop does not serve as a representative of the manufacturer, should service be required under an existing warranty. If the original manufacturer’s warranty is not applicable, Atomic Hobby Shop will not be held liable for any service requirements.
You must receive a return authorization from Atomic Hobby Shop within 15 days to return any product for a refund or exchange. Must be in unused new condition and Although rare, merchandise damaged in transit will be repaired or replaced by Atomic Hobby Shop. Please contact us (firstname.lastname@example.org) to obtain a Return Authorization for damaged merchandise. No returns will be accepted without prior return authorization. All other returns or exchanges, new or used, require a 20% restocking fee. Please verify the contents of your return package before submitting it to us. All returned or exchanged merchandise must be in the new and unused condition as received. That includes the equipment, original packaging and all documentation that accompanied your order. Used / Refurbished Items are sold “as is” with no additional warranty, implied or expressed. Return shipping with adequate insurance are your responsibility. A 20% re-stocking charge will apply if original shipment is refused and/or the product is returned for exchange for any reason other than a processing error at Atomic Hobby Shop .